TERMS AND CONDITIONS

US SALES

Terms are cash with order or major credit card.  Purchase orders are acceptable only on prior approval. Purchase order sales are net 30 days.  Shipping and handling is prepaid and added to the invoice.  Orders that are prepaid by check will be shipped free to addresses within the US contiguous states.  Unless otherwise instructed, we ship UPS ground service.  Street addresses are required.  Expedited or special instruction shipments are at an additional cost, call for estimate. 

INTERNATIONAL SALES

All transactions are in US funds.  Payment must be by credit card, international money order, or check drawn on a US Bank (on US soil).  Prepaid international orders must include shipping and handling.  Call, email or write for shipping costs.  Canadian shipments will be by UPS Standard.  Orders to all other countries will be mailed by USPS Priority.  Shipping and handling charges cover transportation only.  Importers are responsible for duties taxes and customs clearance charges.

MINIMUM ORDER

Minimum order is $15.00.  Orders for less than $15.00 will be increased to $15.00 plus shipping and handling. 

RETURN POLICY

Since recordings are easily copied we will NOT accept returns without prior authorization.  Our authorization number must be clearly marked on the outside of returned packages.  A 20% restocking fee will be levied on returned items unless they are defective.  Custom CDs are not returnable unless defective.  Defective recordings must be returned within six months of invoice date. 

PROPER CARE

Compact discs will not degrade in quality if they are properly handled and stored.  To prevent compact disc damage, return discs to their original case after each use and store in a cool, dry area.  DO NOT LEAVE DISCS IN CD PLAYER. 

MISSOURI SALES TAX

If your Bill To address and/ or your Ship To address is within the state of Missouri, you will be charged 8.425% Missouri Sales Tax.  If the organization is tax exempt, please fax a tax exemption certificate prior to ordering.

INDIANA SALES TAX

If your Bill To address or your Ship To address is within the state of Indiana, you will be charged 7% Indiana Sales Tax.  If the organization is tax exempt, please fax a tax exemption certificate prior to ordering.

(We reserve the right to change prices without notice)

2012 Shipping & Handling Chart for Continental US
$.01   to 15	see Minimum Order
15.01 to 19.99	add $6.10
20 to 34.99	add $6.40
35 to 49.99	add $7.00
50 to 64.99	add $7.25
65 to 79.99	add $7.60
80 to 99.99	add $8.20
100 to 124.99	add $8.85
125 to 149.99	add $9.35
150 to 199.99	add $10.30
over 200	call